We are your Field Service
software solution

Total management, visibility and control of your business processes, from start to finish

Functionalities

What does it give me?

  • Activity planning by contract and resource
  • Automatic/manual allocation by characteristics, availability or proximity of resources to work
  • Monitoring workload by resource and results of their performances</li
  • Real-time monitoring of the progress of the activity in the field
  • Detailed control of costs incurred (travel, materials, man hours, etc.)
  • Workflow approval of projects
  • Integration of information with external systems
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What does it give me?

  • Easy access with username and password
  • Work online and offline
  • Display of assignments by type, location, date
  • Receipt of notifications with the appearance of new works
  • Integrated navigation to destination
  • Opening corrective action directly from work
  • Integrated reporting all kinds of activities (work, shifts, breaks, etc.)
  • Mobile warehouse management
  • Integrated activity documentation (images, videos, documentation, etc.)
  • Customer acceptance process by signature
  • Possibility of opening correctives
  • Elimination of paper throughout the process
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What does it give me?

  • Work analysis by resource/type of work
  • Tracking resource efficiency
  • Compliance with service level agreements
  • Corrective analysis by element
  • Exportation to the main integration formats such as Excel, JSON, XML, etc.
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What does it give me?

  • Receipt of work orders from corporate systems
  • Warehouse synchronization for complaints management
  • Updates on the progress of activities
  • Job creation in real time
  • Completion and closing of orders including customer acceptances (signature and scanning of acceptance document)
  • Generation and sending of digital work part
  • Imputation of amounts incurred (travel, man hours, materials)

Systems

  • SAP, Dinamycs Nav, Dynamics Ax, Dynamics CRM, Salesforce, Maximo IBM, Oracle, JDA, SharePoint, GIS, Alfresco, Customized systems, etc.
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Benefits

  • Avoid unnecessary movements of your workers by displaying work on their devices
  • Assign maintenance tasks to operators in the field
  • Automate task assignments based on business criteria (resource capacity, workload, etc.)
  • Keep all workers in the field and office informed through automatic notifications, emails, etc.
  • Send optimized routes for the performance of actions
  • Provide all the necessary information for the assigned tasks to be executed efficiently
  • Automate workflows of linked tasks
  • Assign hours and material in each operation performed
  • Report inventory of assets in the field with total accuracy
  • Collect all the information of the work done with the mobile
  • Get full visibility of the current status of tasks
  • Eliminate paper and administrative tasks of little value by integrating information into your systems
  • Integrate with information systems to cover any type of work (GIS, IoT, etc.)

Do you know all the latest news?

Movilidad sostenible

22 Sep 2020

FIELDEAS se suma al proyecto “Empresas por la Movilidad Sostenible”

En una apuesta por impulsar una movilidad respetuosa, contribuir a la agenda 2030 y a un crecimiento sostenible desde el punto de vista económico, social y medio ambiental, FIELDEAS se…

Tecnología Transporte

07 Sep 2020

Cadena de suministro, hiperconectividad y resiliencia

La crisis sanitaria y la difícil situación económica que está dejando la incertidumbre que rodea a los próximos meses se han convertido en una prueba de fuego para la gestión…

cross docking

29 Jul 2020

La importancia de la visibilidad en actividades de cross-docking

El comercio electrónico lleva ya más de un lustro ejerciendo de auténtico motor para las actividades logísticas. El canal on-line ha facturado el año pasado en España más de 48.400…

Visibilidad cadena de suministro

08 Jul 2020

Visibilidad integral contra los ‘black boxes’ de la cadena de suministro

La prueba del algodón para cualquier sistema de visibilidad en la cadena de suministro está en aquellas zonas a las que no llega. En esos espacios no se genera información…

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