We are your Field Service
software solution

Total management, visibility and control of your business processes, from start to finish

Functionalities

What does it give me?

  • Activity planning by contract and resource
  • Automatic/manual allocation by characteristics, availability or proximity of resources to work
  • Monitoring workload by resource and results of their performances</li
  • Real-time monitoring of the progress of the activity in the field
  • Detailed control of costs incurred (travel, materials, man hours, etc.)
  • Workflow approval of projects
  • Integration of information with external systems
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What does it give me?

  • Easy access with username and password
  • Work online and offline
  • Display of assignments by type, location, date
  • Receipt of notifications with the appearance of new works
  • Integrated navigation to destination
  • Opening corrective action directly from work
  • Integrated reporting all kinds of activities (work, shifts, breaks, etc.)
  • Mobile warehouse management
  • Integrated activity documentation (images, videos, documentation, etc.)
  • Customer acceptance process by signature
  • Possibility of opening correctives
  • Elimination of paper throughout the process
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What does it give me?

  • Work analysis by resource/type of work
  • Tracking resource efficiency
  • Compliance with service level agreements
  • Corrective analysis by element
  • Exportation to the main integration formats such as Excel, JSON, XML, etc.
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What does it give me?

  • Receipt of work orders from corporate systems
  • Warehouse synchronization for complaints management
  • Updates on the progress of activities
  • Job creation in real time
  • Completion and closing of orders including customer acceptances (signature and scanning of acceptance document)
  • Generation and sending of digital work part
  • Imputation of amounts incurred (travel, man hours, materials)

Systems

  • SAP, Dinamycs Nav, Dynamics Ax, Dynamics CRM, Salesforce, Maximo IBM, Oracle, JDA, SharePoint, GIS, Alfresco, Customized systems, etc.
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Benefits

  • Avoid unnecessary movements of your workers by displaying work on their devices
  • Assign maintenance tasks to operators in the field
  • Automate task assignments based on business criteria (resource capacity, workload, etc.)
  • Keep all workers in the field and office informed through automatic notifications, emails, etc.
  • Send optimized routes for the performance of actions
  • Provide all the necessary information for the assigned tasks to be executed efficiently
  • Automate workflows of linked tasks
  • Assign hours and material in each operation performed
  • Report inventory of assets in the field with total accuracy
  • Collect all the information of the work done with the mobile
  • Get full visibility of the current status of tasks
  • Eliminate paper and administrative tasks of little value by integrating information into your systems
  • Integrate with information systems to cover any type of work (GIS, IoT, etc.)

Do you know all the latest news?

Visibilidad operaciones logísticas

22 Apr 2021

Los secretos de la visibilidad integral en las operaciones logísticas

Desde FIELDEAS hemos analizado los factores que permiten obtener una visibilidad total de las operaciones logísticas en el pasado  webinar del 21 de abril  en el que han participado Óscar…

Webinar visibilidad operaciones logísticas

05 Apr 2021

Webinar Cómo obtener visibilidad total en tus operaciones logísticas

El próximo 21 de abril, entre las 10 y las 11 de la mañana, organizamos un webinar dedicado a analizar los retos que plantea la visibilidad total de la cadena…

Relocalización cadena de suministro

23 Mar 2021

La relocalización en la cadena de suministro

Décadas después de que la mayor parte de la producción industrial mundial se localizara en China y otros países del sureste asiático, crece la presión para devolverla a los países…

Visibilidad transporte por carretera

11 Mar 2021

Visibilidad completa de la cadena de transporte a través de la colaboración

La covid-19 está poniendo sobre la mesa la necesidad de contar con una cadena de suministro resiliente. Esta tendencia implica un servicio capaz de aguantar situaciones extremas y de adaptarse…

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